Session 1: Tuesday, November 18, 2025 * 9:00am to 12:00nn via Zoom
Session 2 & 3: Thursday & Friday, November 20 & 21, 2025 * 9:00am to 5:00pm
AIM Conference Center Manila, Makati City, Philippines
A true professional executive assistant (EA) is polished, precise, proactive—and a force multiplier for leaders in the organization.
In today’s fast-paced and complex work environments, the modern EA is no longer merely support staff—they are strategic enablers and task managers driving execution, aligning priorities and amplifying the effectiveness of leadership. They carry out multifaced functions by serving as the face of their boss, the backbone of the office and the quiet yet dynamic performer who gets things done behind the scenes.
This masterclass is designed to transform capable assistants into Super Executive Assistants—empowering them with the skills, mindset and presence to thrive in their evolving mission-critical roles.
She has trained and mentored thousands of administrative professionals, executives and leaders across sectors. With her dynamic, results-driven style, she has designed and delivered specialized programs for top institutions, multinational corporations, government agencies and professional organizations—guiding individuals and executives in their professional growth toward becoming exceptional performers and respected leaders in their industries.
Her expertise spans talent development, professional image building, leadership and organizational development—including building a customer service culture. Widely respected for her ability to blend real-world insights with engaging facilitation, she delivers high-impact learning experiences enriched with practical tools that participants can apply immediately for measurable results. Her transformational programs empower professionals with the skills, confidence and strategic mindset to excel at the highest levels of performance and influence.
Day 1: The Power Behind the Title
Module 1: The Gold Standard – Defining the Professional EA / PA
Traits, Standards, Mindsets That Set the Best Apart
• The 12 qualities of a professional EA: poise, polish, power
• What professionalism looks like at the highest level
• Peak performance habits of high-functioning EAs
• How to embody discretion, initiative and absolute reliability
• From reactive to proactive: becoming the executive’s second brain
Bells & Whistles: EA Professionalism Self-Audit + “EA Brand Barometer”
Module 2: Office Alchemy – Turning Chaos into Clarity
Systems, Secrets, and Strategies of Highly Organized EAs
• The Super EA’s blueprint for calendar, time and task control
• Travel and meeting choreography: making it seamless and stress-free
• Digital and physical filing systems for instant recall
• Optimizing executive priorities without burning out
Bonus Tools: “Executive Snapshot” Template + Rapid Agenda Builder
Module 3: The Communication Concierge
Speak Like a Leader, Write Like a Pro
• Communicating with Positive Impact
• Phone and virtual call etiquette: managing tone, intention and presence
• Executive-level email writing: clear, respectful, on-point
• Minute-taking that impresses: fast, focused, flawless
• Social media & netiquette for professionals
• Cross-cultural considerations in communication
Buzz Feature: Real Email Makeover + Netiquette Challenge
Module 4: Personal Branding and Executive Presence
Professional Polish and Protocol Mastery
• Personal branding that aligns with executive identity
• Grooming, posture, and micro-behaviors of top-tier professional EA
• The unwritten rules of business etiquette in high-stakes rooms
• Representing the boss in events, calls and high-level meetings
• Protocol essentials in the workplace
Sizzle Activity: The “First Impression Replay” + Branding Alignment Sheet
Day 2: From Desk to C-Suite
Module 5: Managing Up – The Art of Managing Your Boss
Anticipate. Align. Advise.
• Understanding executive archetypes (visionary, driver, coach, etc.)
• Adapting to different leadership and work styles
• Anticipating needs and staying five steps ahead
• Reading the room: anticipating moods, pressure points and priorities
• Building trust and protecting confidentiality
• Gaining influence without overstepping boundaries
• CSW on Plans, Proposals and Projects
Buzz Feature: “Boss Style Decoder” + Situational Simulation Lab
Module 6: The Trusted Inner Circle
Discretion, Diplomacy, and Handling Office Landmines
• Building unshakable trust through professionalism
• Managing confidentiality and sensitive information
• Handling difficult personalities and dealing with conflicts
• Navigating office politics and political landmines effectively
• Defusing drama and realigning team dynamics
Interactive: Role-Play in Crisis Communication + “Trust Toolkit”
Module 7: Calm Under Fire – The Super EA Toolkit
Productivity, Resilience, and Stress Mastery
• Using AI for Productivity and time-saving tools
• Managing time, people, and stress under pressure
• Event and project planning when stakes are high
• Building a rhythm of recovery and energy
• Resilience and emotional intelligence in chaotic moments
Buzz Tools: Energy Audit + Priority Quadrant Dashboard
Module 8: Career Couture – Crafting Your Next-Level Path
From Admin to Adviser. From Backseat to Boardroom.
• Setting a vision: Career Pathway from EA to Chief of Staff and beyond
• Building influence and internal credibility
• Partnering with HR and your boss for career development
• Leaving with your Career Growth Roadmap
• Leveraging visibility and performance for promotion
Workshop: Vision Board + 90-Day Career Launch Plan
Led by a seasoned executive trainer with proven track record in professional development, this course blends expert insights with practical exercises, role-playing, case studies and real-world scenarios to ensure long-lasting and impactful results.
Contact Person: Clarize Castro
Mobile Number 09399148689
Telefax: (+632) 8842-7148 or 59
Email: clarize.cgbp@yahoo.com
