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Session 1: |
Tuesday, July 16, 2024 * 9:00AM to 12:00NN | ZOOM |
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Session 2: |
Wednesday, July 17, 2024 * 1:30PM to 4:45PM | ZOOM |
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Session 3: |
Thursday, July 18, 2024 * 1:30PM to 4:45PM | ZOOM |
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Session 4: |
Wednesday, July 24, 2024 * 1:30PM to 4:45PM | ZOOM |
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Session 5: |
Thursday, July 25, 2024 * 1:30PM to 4:45PM | ZOOM |
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Session 6: |
Friday, July 26, 2024 * 1:30PM to 4:45PM | ZOOM |
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Session 7: |
Saturday, July 27, 2024 * 8:30AM to 12:30PM | ZOOM |
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Session 8: |
Thursday, August 8, 2024 * 1:30PM to 4:45PM | ZOOM |
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Session 9: |
Tuesday, August 20, 2024 * 8:45AM to 12:00NN | ZOOM |
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Session 10: |
Thursday, August 22, 2024 * 9:00AM to 12:00NN | ZOOM |
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Session 11: |
Friday, August 23, 2024 * 1:30PM to 4:45PM | ZOOM |
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Session 12: |
Tuesday, August 27, 2024 * 1:30PM to 4:45PM | ZOOM |
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Session 13: |
Friday, September 6, 2024 * 1:30PM to 4:45PM | ZOOM |
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Session 14: |
Saturday, September 14, 2024 * 10:00AM to 3:00PM | EDSA Shangri-La Hotel, Mandaluyong City, Philippines |
The property management in the Philippines started its roots more than thirty years ago, that deals with a basic operation of an establishment. The current understanding in the Philippines, a Property Management operation deals only in building’s common area management. However, due to the increasing demand and expectations by different stakeholders, the day-to-day operation is not enough but needs to progress to a full property and asset management as a holistic approach in asset preservation and planning.
The property management industry is booming, and there is a growing demand for skilled professionals to manage residential, commercial, and industrial properties effectively. However, the market currently faces a significant shortage of qualified property managers, creating a prime opportunity for those ready to enter or advance in this dynamic field.
This pioneering program is designed based on the industry needs to evolve from a simple Property Manager’s perspective of managing the common facility to a Property-Asset Management that can do operation, asset preservation, planning and upkeep.
This Certification Course on Property Management and Administration is meticulously designed to equip you with the expertise, practical skills, and confidence to excel as a property manager or administrator. Whether you are just starting your career or are a seasoned practitioner looking to enhance your capabilities, this comprehensive program will significantly boost your marketability, career development, and compensation prospects.
Why Should You Enroll?
*CPMA™ is a trademark registered by CGBP at the Intellectual Property Office.
This training is open to the general public.
With a career spanning over three decades, he has held key leadership roles in major companies including being the General Manager BPO/MREIT and VP – Engineering at First Oceanic Property Management where he managed the operations for Megaworld’s 140 plus properties, led digitalization initiatives, and achieved significant energy savings. At Ortigas Land Corporation, he standardized engineering operations and spearheaded energy audits across office and mall properties.
His expertise also extends to large-scale projects and property management when he was Vice President of MediaQuest Holdings, Associate Director for Property Management and as Assistant Group Property Manager / Enercon Manager and Head of Parking Operations at Shangri-La Property Management Services Inc.
His technical acumen and strategic vision have earned him accolades, including awards from the ASEAN Energy Awards.
Participants in this course will benefit from the learnings he has gained having obtained the following certification courses:
- Certified Building Commissioning Professional (CBCP)
- Certified Berde Professional
- Certified Energy Auditor
- Certified Energy Manager
- ASEAN Certified Energy Manager (AEMAS)
He holds a B.S. in Mechanical Engineering from Mapua Institute of Technology and a Diploma in Property Management from De La Salle – GSB-PSI.
Currently, he is serving as the Chief Operating Officer at Advance I & P Solutions Inc.
He is the author of the 2024 edition of the book “Condominium Law of the Philippines.” He was the Director for Legal Services Group at the Housing and Land Use Regulatory Board (HLURB) for 23 years.
He was part of the oversight committee on the crafting and implementation of the revised IRR of the Building Code of the Philippines and presently serves as a consultant at the DPWH National Building Code Development Office and the LGU of Quezon City. He is author of the book “Build Building in the Philippines”.
He is a Malaysia-based international master trainer for various ISO standards and management systems including project management. He was VP of Megawide Corporation and was Coach and Master Trainer on various training programs for all front-line directors and project managers.
He is an author of 33 published books including “Q&A Homeowners’ Association, Federation and Confederation”. He served as the Director of Finance Service of Department of Human Settlements and Urban Development (DHSUD).
Session 1: Tuesday, July 16, 2024 (9:00am to 12:00nn)
Property and Asset Management
A. Foundational Principles
B. Audit Checklist for Managed Properties
Situational Collection of experiences, best practices and resolutions
- Common challenges in setting up and managing a property
Sessions 2 & 3: Wednesday & Thursday, July 17 & 18, 2024 (1:30pm to 4:45pm)
Condominium Law
A. Condominium Act RA 4726
B. Magna Carta of Home Owner
C. Condominium Corporation
D. PD 957 Buyers Protective Law
Situational Collection of experiences, best practices and resolutions
- Common disputes, resolutions, and court decision
- Issues with Condominium Corporation, PMO, Developer
Session 4: Wednesday, July 24, 2024 (1:30pm to 4:45pm)
PAM Operation and Management II
A. Pre Hand-Over Requirement
1. Operational Manual
a. Master Deed, House Rules (Property perspective/ Facility Perspective)
b. Engineering and Facility Manual
2. Training of Personnel
Situational Collection of experiences, best practices and resolutions
- Issues arising on incomplete hand-over documents
Session 5: Thursday, July 25, 2024 (1:30pm to 4:45pm)
PAM Operation and Management III
A. Leasing Operation (Property Manager / Facility Manager's Mindset)
B. Engineering Operation and Maintenance
1. Engineering Organization - Property Operation vs. Facility Operation
2. Engineering Service Level Standards
3. Regulatory Compliance
4. Engineering Service level Agreement
Situational Collection of experiences and resolutions
- Customer expectation, issues, and protocol with Property and Facility
Session 6: Friday, July 26, 2024 (1:30pm to 4:45pm)
Regulatory and Compliance I
A. National Building Code
Situational Collection of experiences, best practices and resolutions
- No permits and other annual renewal requirement
- How should PMO handle and resolve situation
Session 7: Saturday, July 27, 2024 (8:30am to 12:30pm)
PAM Operation and Management I
A. Risk Management
1. New Establishment
2. Existing Operational Establishment
- Holistic approaches including Safety and Security
B. Customer Experience - Dealing with All Stakeholders
1. PMO Helpdesk / Response Process
2. Service Level Standards
C. Security Management
D. Emergency Management / Continuity of Business
Situational Collection of experiences, best practices and resolutions
- Challenges Arising during Operation
- Expectation of Developer and BOT to PMO
Session 8: Thursday, August 8, 2024 (1:30pm to 4:45pm)
Regulatory and Compliance II
A. Checklist of Different Regulatory Compliances
B. Role of BOT/ PMO/ Developer
Situational Collection of experiences, best practices and resolutions
- Compliance Penalty do's and don’ts
- Common issues arising to PMO/ BOT/ Developers
Sessions 9 & 10: Tuesday & Thursday, August 20 & 22, 2024 (8:45am to 12:00nn)
Revised Charter for Home Owners Association
A. The New Law and Essential Features of HOA
B. Board of Trustees or Directors and Executive Officers of the HOA
C. Issues, Challenges, and Solution for PMOs
Situational Collection of experiences, best practices and resolutions
Session 11: Friday, August 23, 2024 (1:30pm to 4:45pm)
PAM Accounting and Facility Budgeting
A. Financial and Operational Budgeting
B. Consolidating Property Operation Expenses and Disbursement
Situational Collection of experiences, best practices and resolutions
- Issues arising in Budget Preparation
- Collection Efficiency Problem, Analysis and Resolution
Session 12: Tuesday, August 27, 2024 (1:30pm to 4:45pm)
Asset Management and Preservation
A. Property Condition Assessment (PCA)
B. Capital Expenditure (Upgrade, Enhancement, Life Cycle)
Situational Collection of experiences, best practices and resolutions
- Challenges for Aging Building
- PMO/ BOT Role in Budget Preparation
Session 13: Friday, September 6, 2024 (1:30pm to 4:45pm)
Project Management (PM)
A. Basic PM / FM requirement
B. How to implement PM / FM for Property and Operation
Situational Collection of experiences, best practices and resolutions
- Common issues when doing PM
- To outsource or not
Session 14: Saturday, September 14, 2024 (10:00am to 3:00pm)
The Last Lecture - Leadership Principles for Property Management Practitioners
Recognition Day - Distribution of Certificates at the
EDSA Shangri-La Hotel with Lunch
Notes: The lectures and discussions may not necessarily follow the sequence presented in the above course outline. The use of examples are intended to incorporate several principles together to effectively impart knowledge to the audience.
Contact Person: Aiza Cuenca
Mobile Number (+63 998) 510-3748
Telefax: (+632) 8842-7148 or 59
Email: aiza.cgbp@yahoo.com
