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Course Outline (.PDF 116kb)
Course Director and Trainer: Antonio D. Kalaw, Jr., CESO I
In his 43 years of service at the Development Academy of the Philippines (DAP), he served as assistant to the president (Chief-of-Staff and Head Executive Assistant) performing complete staff work to 4 of its presidents for 25 years. He rose from the ranks serving as director, vice-president, senior vice-president until he became its seventh president for 11 years under 3 Philippine presidents, making him the longest serving president of DAP.
Upon his retirement from government service in April 2017, he joined the private sector where he is now Managing Director of the Center for Strategy, Enterprise and Intelligence (CenSEI) and a senior adviser and consultant on various fields at the Center for Global Best Practices.
Objectives of the Training By the end of the training, the participants shall have: 1. Learned, understood, appreciated and imbibed the basic CSW concepts, principles purposes, forms and practices, i.e.: CSW-101; 2. Been provided with the knowledge and an experiential learning opportunity to walk-through the crux of CSW, i.e., Problem Analysis or PA; Decision Analysis or DA; Potential Problem Analysis or PPA (now called Risk Management); 3. Gained confidence in applying the CSW knowledge and learnings in their real work situation; 4. Been given a workable understanding and appreciation of related CSW allied concerns, i.e.: Technical/ Business Writing and Effective CSW Presentation and Meeting Management, which clearly, simply and concisely documents and presents the problem situation, the analysis made, the options generated, the potential risks and mitigating action, and the recommended preferred decision for discussion and approval in meetings; 5. Been aware of separate and stand-alone parallel value-adding trends useful in CSW, i.e.: a) Staff Empowerment and Agility; b) Bridging Inter-Generational Gaps Towards Harnessing Strengths; c) Research and Data Analytics for Ideation and Innovation in PA, DA, PPA; d) Interoperability of Vertical and Horizontal Governance; and e) Harnessing the Effective Use of Information Technology in Data Analytics for Innovation and in Horizontal Governance 6. Developed an action plan to apply CSW in the work situation; and 7. Been recognized as having achieved the distinct title of a Certified CSW Specialist. Training Methodology This training workshop will employ lecture-presentations, practical exercises, and back-at-work planning. The participants will be provided handouts and other training materials that will enhance their knowledge, understanding and skills in CSW. Course Topics The course topics to be taken-up in this training are the following: Topic-1: CSW-101 Sub-Topics: a. How CSW historically came about? b. What are the Definitions of CSW? c. What are the Doctrines and Principles of CSW? d. Why is CSW Important? e. When can CSW be used? f. Who conducts or does CSWs? Topic-2: How is CSW done? Sub-Topics: a. Problem Analysis (PA): Problem Identification and Analysis b. Decision Analysis (DA): Options Generation and Analysis c. Potential Problem Analysis (PPA): Risks Identification, Analysis and Management Topic-3: Effective Technical/ Business Writing (T/BW) Sub-Topics: a. Technical/Business Writing (T/BW): Effectively reporting and presenting in document form problem statement(s), analyses, options, potential risks, and preferred recommendations to superiors/decision makers in clearly, logically, simply and concisely written in appropriate documents. b. Forms/ Documents used in Communicating PA, DA, & PPA - Policy Paper - Proposal - Executive/Office Order - Special Order - Memoranda - Letters - Cover Letter/Memo or Transmittals - Minutes of Meetings - Resolutions c. How is T/BW done? - Determining Purpose, Audience, & Content - Structuring Information - Arranging Ideas - Formulating Sentences - Using Words & Expressions Correctly Topic-4: Effective CSW Presentation and Meeting Management Sub-Topics: a. The Role and Importance of Meetings in CSW: The Process by which PA, DA, and PPA are formally presented, discussed, considered, and approved CSW recommendations b. Important Information on Meetings - Follow-Through Activities • What are the follow-through activities which have to be done after the meeting? • Who is going to do the follow-through activities? • Why do we need to do these follow-through activities? • How and when are follow-through activities to be done? Topic-5: CSW in Implementation and Monitoring of Decisions Made Sub-Topics a. What is the importance of CSW in the Implementation of Decisions? b. Effective Monitoring & Timely Reporting c. What are the CSW tools & techniques used in the effectively monitoring the implementation of decisions? d. How do we report findings in monitoring of the implementation of decisions by Making use of knowledge, skills & good practices in Technical/Business Writing? Topic-6: Stand-Alone Value-Adding Emerging Trends Useful in CSW Sub-Topics: a. Staff Empowerment and Agility b. Bridging Inter-Generational Gaps Towards Harnessing Strengths c. Research and Data Analytics for Ideation and Innovation in PA, DA, PPA d. Interoperability of Vertical and Horizontal Governance e. Harnessing the Effective Use of Information Technology in Data Analytics for Innovation and in Horizontal Governance