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             Early Bird Deadline          CGBP





WEDNESDAY, THURSDAY & FRIDAY, JUNE 2, 3 & 4, 2021 * 9:00am to 5:00pm
The doctrine of Complete Staff Work (CSW) is a doctrine of any well-run office. It is a principle of management which states that subordinates are responsible for submitting written recommendations to superiors in such a manner that the superior need do nothing further in the process than review the submitted document and indicate approval or disapproval.

In Complete Staff Work, the subordinate is responsible for identifying the problem or issue requiring decision by a higher authority. In written form such as a memorandum, the subordinate documents the research done, the facts gathered, and analysis made of alternative courses of action. The memo concludes with a specific recommendation for action by the superior.

Once completed, the subordinate presents the options and recommends a solution, in such form that all that remains to be done on the part of the boss is to approve or disapprove the completed action.

Here in the Philippines, CSW was popularized by former President Fidel Valdez Ramos and institutionalized by succeeding presidents with several directives including the recently-issued Malacanang Memo Circular 72 on November 15, 2019 strengthening the standards of CSW to ensure efficient and effective delivery of crucial government programs.

This is highly applicable to the private and government organizations. Those who will finish this course will earn the title of "Certified CSW Specialist".
   Limited Seats Only, Pre-Registration Required
Avail of the Early Bird & Group DISCOUNTS!

   Training Investment is P24,880
   inclusive of Meals, Resource Kit, &
   Certificate of Attendance
Get as much as 15% discount
when you enroll 1 month prior to the event, prepay on or before May 2 and register as a group of 3 or more!

   Contact Person: Aiza Cuenca
  Manila lines: (+632) 8556-8968 or 69
 Telefax: (+632) 8842-7148 or 59
   Cebu lines: (+63 32) 512-3106 or 07

Course Director and Trainer: Antonio D. Kalaw, Jr., CESO I

In his 43 years of service at the Development Academy of the Philippines (DAP), he served as assistant to the president (Chief-of-Staff and Head Executive Assistant) performing complete staff work to 4 of its presidents for 25 years. He rose from the ranks serving as director, vice-president, senior vice-president until he became its seventh president for 11 years under 3 Philippine presidents, making him the longest serving president of DAP.

Upon his retirement from government service in April 2017, he joined the private sector where he is now Managing Director of the Center for Strategy, Enterprise and Intelligence (CenSEI) and a senior adviser and consultant on various fields at the Center for Global Best Practices.

Who Should Attend:

       Administrators & Chief-of-Staff
       Head Executive Assistant
       Executive Assistants
       Technical Officers and Staff

   This training is applicable to all    private & government organizations    including executive and legislative    branches, National Government    Agencies, LGUs and GOCCs

Enrolment is open to the
General Public

Masterclass in Complete Staff Work

9:00am to 5:00pm * Wednesday, Thursday & Friday, June 2, 3 & 4, 2021
EDSA Shangri-La Hotel, Mandaluyong City, Philippines

Course Outline

Objectives of the Training

By the end of the training, the participants shall have:

1.	Learned, understood, appreciated and imbibed the basic CSW concepts, principles purposes, forms 
	and practices, i.e.: CSW-101;

2.	Been provided with the knowledge and an experiential learning opportunity to walk-through the crux of CSW, 
	i.e., Problem Analysis or PA; Decision Analysis or DA; Potential Problem Analysis or PPA 
	(now called Risk Management);

3.	Gained confidence in applying the CSW knowledge and learnings in their real work situation; 

4.	Been given a workable understanding and appreciation of related CSW allied concerns, i.e.: 
	Technical/ Business Writing and Effective CSW Presentation and Meeting Management, which clearly, 
	simply and concisely documents and presents the problem situation, the analysis made, the options 
	generated, the potential risks and mitigating action, and the recommended preferred decision for 
	discussion and approval in meetings;

5.	Been aware of separate and stand-alone parallel value-adding trends useful in CSW, i.e.: a) Staff 
	Empowerment and Agility; b) Bridging Inter-Generational Gaps Towards Harnessing Strengths; 
	c) Research and Data Analytics for Ideation and Innovation in PA, DA, PPA; d) Interoperability of 
	Vertical and Horizontal Governance; and e) Harnessing the Effective Use of Information Technology in 
	Data Analytics for Innovation and in Horizontal Governance

6.	Developed an action plan to apply CSW in the work situation; and

7.	Been recognized as having achieved the distinct title of a Certified CSW Specialist.

Training Methodology

This training workshop will employ lecture-presentations, practical exercises, and back-at-work planning. 
The participants will be provided handouts and other training materials that will enhance their knowledge, 
understanding and skills in CSW.

Course Topics

The course topics to be taken-up in this training are the following:

Topic-1: CSW-101


	a.	How CSW historically came about?

	b.	What are the Definitions of CSW?

	c.	What are the Doctrines and Principles of CSW?

	d.	Why is CSW Important?

	e.	When can CSW be used?

	f.	Who conducts or does CSWs?

Topic-2:  How is CSW done? 

	a.	Problem Analysis (PA): Problem Identification and Analysis

	b.	Decision Analysis (DA): Options Generation and Analysis

	c.	Potential Problem Analysis (PPA): Risks Identification, Analysis and Management

Topic-3:  Effective Technical/ Business Writing (T/BW)


	a.	Technical/Business Writing (T/BW): Effectively reporting and presenting in document form problem 
		statement(s), analyses, options, potential risks, and preferred recommendations to superiors/decision 
		makers in clearly, logically, simply and concisely written in appropriate documents.

	b.	Forms/ Documents used in Communicating PA, DA, & PPA

		-	Policy Paper
		-	Proposal
		-	Executive/Office Order
		-	Special Order
		-	Memoranda
		-	Letters
		-	Cover Letter/Memo or Transmittals
		-	Minutes of Meetings
		-	Resolutions

	c.	How is T/BW done?
		-	Determining Purpose, Audience, & Content
		-	Structuring Information
		-	Arranging Ideas
		-	Formulating Sentences
		-	Using Words & Expressions Correctly

Topic-4:  Effective CSW Presentation and Meeting Management

a.	The Role and Importance of Meetings in CSW: The Process by which PA, DA, and PPA are formally
	presented, discussed, considered, and approved CSW recommendations

b.	Important Information on Meetings

-	Follow-Through Activities

	•	What are the follow-through activities which have to be done after the meeting? 
	•	Who is going to do the follow-through activities?
	•	Why do we need to do these follow-through activities? 
	•	How and when are follow-through activities to be done?

Topic-5: CSW in Implementation and Monitoring of Decisions Made


	a.	What is the importance of CSW in the Implementation of Decisions?

	b.	Effective Monitoring & Timely Reporting

	c.	What are the CSW tools & techniques used in the effectively monitoring the implementation 
		of decisions?

	d.	How do we report findings in monitoring of the implementation of decisions by Making use 
		of knowledge, skills & good practices in Technical/Business Writing?

Topic-6:  Stand-Alone Value-Adding Emerging Trends Useful in CSW

	a.	Staff Empowerment and Agility

	b.	Bridging Inter-Generational Gaps Towards Harnessing Strengths

	c.	Research and Data Analytics for Ideation and Innovation in PA, DA, PPA

	d.	Interoperability of Vertical and Horizontal Governance

	e.	Harnessing the Effective Use of Information Technology in Data Analytics for Innovation and in 
		Horizontal Governance


TRAINING FEE PER PERSON: P24,880 (Fee covers Meals, Resource Kit, Certificate of Attendance)


Less 5% for early registrants (on registrations made on or before May 2, 2021)
Less 5% for early payment (if made on or before May 22, 2021)
Less 5% for group registration (minimum of 3 participants)

Share |
Download: Flyer - Black&White (.PDF 396kb)
                         Course Outline (.PDF 116kb)