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Best Practices in Stakeholder Engagement

SEC

Training investment inclusive of an e-certificate and a printed learning material

P 2,980.00 / person - when you register and pay on or before August 28

P 3,980.00 / person - Regular Rate

*Optional:
Add ₱450 for a printed copy of a certificate of attendance inclusive of delivery charge


THURSDAY, SEPTEMBER 28, 2023 * 1:30PM TO 4:45PM VIA ZOOM


Course Description

Successful organizations recognize that a regular engagement and an effective two-way communication with stakeholders are key licenses to operate and grow the business. A part of a healthy “stakeholder ecosystem” is the ability to engage in dialogue, not just monologue, to its stakeholders.

As stakeholder engagement is the bedrock of corporate sustainability for any organization, it is no wonder that it becomes mandatory for companies to include involved parties in their business activities & processes.

This one-session online program will focus on stakeholder engagement processes, framework, international standards and reporting. This will help the participants understand not just its importance and various modes of engagement bust also the effectiveness of such efforts.

Enroll now to build a stronger relationship with your stakeholders!



COURSE DIRECTOR & INTERNATIONAL MASTER TRAINER



Kama Neson Ganeson, PMP, CORS, CSAP, CLA-BCMS, CLA-ISMS, CCP, PMI-RMP



He is a Malaysia-based Master Trainer for various management systems including ISO 9001, 14001, 18001, 22301, 31000, 20000, TS16949, 27001. He has rolled out many customer management and international quality training programs in Vietnam, Malaysia and the Philippines both for the public and private sectors with brand names such as AMEX, Sitel, Toshiba, Fujitsu, McDonalds, Jollibee, BDO, SM, Metrobank, Cebu Pacific, SSS, Philhealth and many more.

He recently retired as Vice President, Head of Total Quality Management, and Chief Risk Officer of Megawide Corporation. In his 4-year stint with the organization, he was also the designated Coach and Master Trainer on various training programs for all front-line directors and project managers.

Who Should Attend?


  • Business Owners

  • Decision Makers

  • Corporate Communication Team

  • Corporate Social Responsibility Team

  • Safety, Health & Environment Team

  • Investor Relations Team

  • Internal Audit Team

Course Outline


Overview of Stakeholder Engagement

  1. Who are Stakeholders?
  2. Primary and Secondary Stakeholders
  3. What is Engagement?
  4. Main Approaches to Engagement?
  5. Why Do We Engage with Stakeholders?


International Standards for Stakeholder Engagement & Reporting

  1. AA1000 Stakeholder Engagement Standard
  2. Global Reporting Initiative
  3. SA 8000
  4. UN Global Impact


Stakeholder Engagement Framework

  1. Stage 1: Think Strategically
  2. Stage 2: Analyze and Plan
  3. Stage 3: Strengthen Engagement Capacities
  4. Stage 4: Design the Process & Engage
  5. Stage 5: Act, Review & Report


Impacts of Reporting Framework


Checklist for Reporting to Stakeholders


Activity & Exercises


Conclusion


Summary



Attendees from the government are exempted from the P2,000.00 limit set by COA for attending training provided by the private sector based on Department of Budget and Management Circular No. 563 dated April 22, 2016.

Attending this training is not covered by Philippine Procurement Law or RA 9184 based on its Revised IRR’s Section 4.5-b. which classifies training continuing education, conferences and similar activities as "non-procurement activities that shall be governed by applicable COA, CSC, and DBM rules".
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Contact Person: Camille Joyce Jonas

Mobile Number 09399148689

Telefax: (+632) 8842-7148 or 59

Email: camille.cgbp@yahoo.com



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