TUESDAY, JUNE 13, 2023 * 1:30PM TO 4:45PM VIA ZOOM
According to research, 86% of employees and executives cite lack of collaboration or ineffective communication as reason for workplace failures. And with today's new work arrangements, it got even more challenging.
This three-hour webinar is designed to help participants develop essential communication skills to achieve effective collaboration with team members, increased productivity, conflict resolution, morale boost, and team innovation.
This training is beneficial for anyone who works in a team-based environment, regardless of role or level of seniority. This will aid them to be better equipped in working interdependently to achieve a team's common goal.
He is a Malaysian-based Master Trainer for various management systems including ISO 9001, 14001, 18001, 22301, 31000, 20000, TS16949, 27001. He has rolled out many customer management and international quality training programs in Vietnam, Malaysia and the Philippines both for the public and private sectors with brand names such as AMEX, Sitel, Toshiba, Fujitsu, McDonalds, Jollibee, BDO, SM, Metrobank, Cebu Pacific, SSS, Philhealth and many more.
He recently retired as Vice President, Head of Total Quality Management, and Chief Risk Officer of Megawide Corporation. In his 4-year stint with the organization, he was also the designated Coach and Master Trainer on various training programs for all front-line directors and project managers.
TOPIC I Getting Started • The Parking Lot • Workshop Objectives • Action Plans & Evaluations |
TOPIC II Building Team Trust • Why is Trust Important? • Building Trust |
TOPIC III Defining Teams • Making the Grade • Looking Into Ourselves • Debrief |
TOPIC IV The Stages of Team Development • Forming • Storming • Norming • Performing • Adjourning • Forming an Effective Team • Making Connections |
TOPIC V Establishing Team Norms • Characteristics of Teams • Ground Rules • Team Contracts |
TOPIC VI Team Building with TORI • What Does TORI Mean? |
TOPIC VII Working as a Team • Putting it Into Perspective • No Need for Black & White Thinking • Degrees of Support |
TOPIC VIII Communication • Defining Communication • Listening Skills |
TOPIC IX Your Team Player Type • What's Your Team Player Type? • What Does it Mean To Have a Number? • My Team Style |
TOPIC X Becoming a Good Team Player • Attitude is Everything! |
