|Download: Course Outline (.PDF 366kb)|
Executive Order 138-2021 specified the need for Monitoring and Evaluation of LGU programs, projects and activities (PPAs). How do you know your PPAs are properly implemented? In planning, LGUs need to specify performance indicators. In monitoring, there are checkpoints and monitoring tools. This training will feature the international standards provided by World Bank, AusAid, USAID on service management.
Training Title: Services Monitoring
| Identify, analyze, document and apply the control
indicators and monitoring techniques that underpin
successful performance in the delivery of
1. Monitoring principles and
2. Monitoring lifecycle and
3. Monitoring tools and
| • Policy making process workflow|
• Service terms of reference
Monitoring and evaluation are about accountability and evidence-based decision making. The input to evaluation comes from monitoring incidents. Services evaluation answers the questions:
What went wrong? Where did we go wrong? Where did I fail? Where was I successful? Do we need to improve our policy and plans? How do we support the continual improvement of the service delivery?
Evaluation is an input to policy for continuous improvement of the delivery of services. This training will provide attendees the international reference on how to perform evaluation to support continual delivery of devolved services.
Training Title: Services Evaluation
| Identify, analyze, document and apply the common
service evaluation methodologies to support continual
improvement of service delivery management.
1. Evaluation principles and
2. Evaluation lifecycle and
3. Evaluation tools and
| • Evaluation process workflow|
• Evaluation Template of Services
*Optional: Add P450 for a printed copy of a certificate of attendance inclusive of delivery charge