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             Early Bird Deadline          CGBP
                  

                  

                  

                  

presents

Six-Session Webinar via zoom logo

Day 1: Wednesday,   May 3, 2023 * 8:30AM - 12:00NN        Day 4: Wednesday, May 10, 2023 * 9:00AM - 12:00NN
Day 2: Thursday,       May 4, 2023 * 9:00AM - 12:00NN        Day 5: Thursday,     May 11, 2023 * 9:00AM - 12:00NN
Day 3: Friday,            May 5, 2023 * 9:00AM - 12:00NN        Day 6: Friday,          May 12, 2023 * 9:00AM - 12:00NN

The doctrine of Complete Staff Work (CSW) is a doctrine of any well-run office. It is a principle of management which states that subordinates are responsible for submitting written recommendations to superiors in such a manner that the superior need do nothing further in the process than review the submitted document and indicate approval or disapproval.

In Complete Staff Work, the subordinate is responsible for identifying the problem or issue requiring decision by a higher authority. In written form such as a memorandum, the subordinate documents the research done, the facts gathered, and analysis made of alternative courses of action. The memo concludes with a specific recommendation for action by the superior.

Once completed, the subordinate presents the options and recommends a solution, in such form that all that remains to be done on the part of the boss is to approve or disapprove the completed action.

Here in the Philippines, CSW was popularized by former President Fidel Valdez Ramos and institutionalized by succeeding presidents with several directives including the recently-issued Malacanang Memo Circular 72 on November 15, 2019 strengthening the standards of CSW to ensure efficient and effective delivery of crucial government programs.

This is highly applicable to the private and government organizations. Attend now!
Limited Slots Only, Pre-Registration Required

*Training investment is inclusive of a printed lecture guide and a nicely framed certificate that you can display on your wall. This will be delivered to your mailing address.

  P 21,150 (when you register and pay
                on or before April 3)
  P 24,880 (when you register and pay
                after April 3)


   --------------------------------------------------
  Contact Person:   Aiza Cuenca
  Manila lines: (+632) 8556-8968 or 69
  Telefax:        (+632) 8842-7148 or 59
  Email:          aiza.cgbp@yahoo.com
  Check:         www.cgbp.org

Course Director and Trainer 1: Antonio D. Kalaw, Jr., CESO I In his 43 years of service at the Development Academy of the Philippines (DAP), he served as assistant to the president (Chief-of-Staff and Head Executive Assistant) performing complete staff work to 4 of its presidents for 25 years. He rose from the ranks serving as director, vice-president, senior vice-president until he became its seventh president for 11 years under 3 Philippine presidents, making him the longest serving president of DAP.

Upon his retirement from government service in April 2017, he joined the private sector where he is now Managing Director of the Center for Strategy, Enterprise and Intelligence (CenSEI) and a senior adviser and consultant on various fields at the Center for Global Best Practices.

Trainer 2 & CSW Specialist: Paz Resurreccion "Surie" M. Alip

Trainer 3 & CSW Specialist: Nina Maria B. Estudillo
Who Should Attend:

   Administrators & Chief-of-Staff
   Head Executive Assistant
   Executive Assistants
   Technical Officers and Staff

   This training is applicable
   to all private & government
   organizations including
   executive and legislative
   branches, National
   Government Agencies, LGUs
   and GOCCs
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Enrolment is open to the
General Public




"CGBP offers the best webinar experience. The online training was informative and fun at the same time. The resource persons really have a deep understanding of the topics they discussed. I like the way they manage the time and schedule as well."

                                                                                                                                                         Jayzon Baldesues
                                                                                                                                                                      HR Officer
                                                                                                                                                       Endure Medical, Inc.



"As a staff worker looking to improve efficiency in our offices, this webinar has helped me feel empowered that we can have a direct effect on productivity in the institution, not just relying on every command of our supervisors."

                                                                                                           Kerstin Mary Mutya Encarnacion R. Collander
                                                                                                              Executive Assistant to the Campus Director
                                                                                            Eastern Visayas State University - Ormoc City Campus



"The seminar was fun even if its via webinar, we are proactive with the activities, we learn how to analyze problem and come up one recommendation. I was a fruitful experience."

                                                                                                                                  Maria Elizabeth Gopez-Guerrero
                                                                                                                                                Minutes/ Agenda Officer
                                                                                                                       Clark International Airport Corporation



"The 6-day Masterclass is very comprehensive. I appreciate the extensive discussion of the lecturers. I will surely implemented the CSW practice in our office! Thank you!"

                                                                                                                                                      Muhammad A. Malik
                                                                                                                                                      Legal Researcher III
                                                                                                                                                                             DPWH





Masterclass in Complete Staff Work

Six-Session Webinar via zoom logo

Day 1: Wednesday,   May 3, 2023 * 8:30AM - 12:00NN        Day 4: Wednesday, May 10, 2023 * 9:00AM - 12:00NN
Day 2: Thursday,       May 4, 2023 * 9:00AM - 12:00NN        Day 5: Thursday,     May 11, 2023 * 9:00AM - 12:00NN
Day 3: Friday,            May 5, 2023 * 9:00AM - 12:00NN        Day 6: Friday,          May 12, 2023 * 9:00AM - 12:00NN




Course Outline


Objectives of the Training

By the end of the training, the participants shall have:

1.	Learned, understood, appreciated and imbibed the basic CSW concepts, principles purposes, forms 
	and practices, i.e.: CSW-101;

2.	Been provided with the knowledge and an experiential learning opportunity to walk-through the crux of CSW, 
	i.e., Problem Analysis or PA; Decision Analysis or DA; Potential Problem Analysis or PPA 
	(now called Risk Management);

3.	Gained confidence in applying the CSW knowledge and learnings in their real work situation; 

4.	Been given a workable understanding and appreciation of related CSW allied concerns, i.e.: 
	Technical/ Business Writing and Effective CSW Presentation and Meeting Management, which clearly, 
	simply and concisely documents and presents the problem situation, the analysis made, the options 
	generated, the potential risks and mitigating action, and the recommended preferred decision for 
	discussion and approval in meetings;

5.	Developed an action plan to apply CSW in the work situation; and


Training Methodology

This training workshop will employ lecture-presentations, test questionnaires, and back-at-work planning.
The participants will be provided a printed lecture guide to maximize their learning!


Course Topics

The course topics to be taken-up in this training are the following:

Topic-1: CSW-101

Sub-Topics:

	a.	How CSW historically came about?

	b.	What are the Definitions of CSW?

	c.	What are the Doctrines and Principles of CSW?

	d.	Why is CSW Important?

	e.	When can CSW be used?

	f.	Who conducts or does CSWs?


Topic-2: Competencies of a CSW Practitioner
              How is CSW done?
Sub-Topics: a. Problem Analysis (PA): Problem Identification and Analysis b. Decision Analysis (DA): Options Generation and Analysis c. Potential Problem Analysis (PPA): Risks Identification, Analysis and Management
Topic-3: Effective Technical/ Business Writing (T/BW) Sub-Topics: a. Technical/Business Writing (T/BW): Effectively reporting and presenting in document form problem statement(s), analyses, options, potential risks, and preferred recommendations to superiors/ decision makers in clearly, logically, simply and concisely written in appropriate documents. b. Forms/ Documents used in Communicating PA, DA, & PPA - Policy Paper - Proposal - Executive/ Office Order - Special Order - Memoranda - Letters - Cover Letter/ Memo or Transmittals - Minutes of Meetings - Resolutions c. How is T/BW done? - Determining Purpose, Audience, & Content - Structuring Information - Arranging Ideas - Formulating Sentences - Using Words & Expressions Correctly
Topic-4: CSW in Implementation and Monitoring of Decisions Made Sub-Topics a. What is the importance of CSW in the Implementation of Decisions? b. Effective Monitoring & Timely Reporting c. What are the CSW tools & techniques used in the effectively monitoring the implementation of decisions? d. How do we report findings in monitoring of the implementation of decisions by Making use of knowledge, skills & good practices in Technical/ Business Writing?
Topic-5: Effective CSW Presentation and Meeting Management Sub-Topics: a. The Role and Importance of Meetings in CSW: The Process by which PA, DA, and PPA are formally presented, discussed, considered, and approved CSW recommendations b. Important Information on Meetings - Follow-Through Activities • What are the follow-through activities which have to be done after the meeting? • Who is going to do the follow-through activities? • Why do we need to do these follow-through activities? • How and when are follow-through activities to be done? For meaningful learning, best practices examples will be presented by the lecturers in this program.
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*
Training investment is inclusive of a printed lecture guide and a nicely framed certificate
  that you can display on your wall. This will be delivered to your mailing address.

  P 21,150 (when you register and pay on or before April 3)
  P 24,880 (when you register and pay after April 3)



REGISTER NOW
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Share |
Download: Flyer - Black&White (.PDF 396kb)
                         Course Outline (.PDF 116kb)