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                                                             CGBP           fourth run               

Friday, 19 JUNE 2015 * 9:00AM to 5:00PM
EDSA Shangri-La Hotel, Mandaluyong City, Philippines

There are effective ways to work and deal with expats whether one is your boss, your colleague, your client or your partner in business or in life. We will provide you with authoritative research studies and proven practical ways to give you a deeper understanding of how to effectively work and interact with people from other countries by taking into consideration valuable cultural aspects, and highlighting similarities and differences.

This program will introduce you to cultural issues that can positively and negatively impact on work relationships. It will also explain in more depth various Filipino values that you have grown up with, which in turn create natural behaviors and expectations when you interface with people from other cultures. In the discussions you will get to recognize and understand cultural differences, respect these differences, and proactively think of ways on how to reconcile these differences. With this, you can ensure better working or personal relationships with foreigners. No miscommunications and no more misunderstandings with team members, clients and stakeholders.

   Limited Seats Only, Pre-Registration Required

   Avail of the Group DISCOUNT

   Contact Person: Ivana Villanueva
   Manila lines: (+632) 556-8968 or 69
 Manila Telefax: (+632) 842-7148 or 59
   Cebu lines: (+63 32) 512-3106 or 07
   Baguio line: (+63 74) 423-5148
   Legazpi line (+63 52) 736-0148

Course Director & Lecturer: Marie C. Segura - She is the course director and lead facilitator on cultural diversity programs of the Center for Global Best Practices. She conducts trainings on cultural diversity both for locals and expatriates in many parts of Asia including Japan, Hongkong, Malaysia, Singapore, Indonesia, Thailand and the Philippines, and in organizations including ADB, Deutsche Bank, Accenture, Nestle, Unilever, Mead Johnson and other multinationals. She also serves as the official Ken Blanchard leadership programs global facilitator.

Lecturer 2: Ramon M. De Leon – formerly managing director of Ayala Corporation, under the Office of the Lead Director for Infrastructure, and seconded to the various Ayala-owned subsidiaries to help in the corporate transformation of Globe Telecoms, Manila Water, IMI, and BPI Family Bank. He has helped many expatriates work effectively in the Philippines. These included multi-racial Asians, Europeans and Americans. 

Who Should Attend:

         • Filipinos who work and do
           business with Foreigners,
           Expats & Multi-Racial Teams
         • Filipinos in Embassies
         • Filipinos in International
         • HR Professionals, Trainers &
           Consultants who deal with

   Seminar Investment is P8,980
   inclusive of Meals, Resource Kit, &
   Certificate of Attendance
Business World Online International Chamber of Commerce Tri-ISys Forbes College

Filipinos' Guide in Handling Expatriates & Foreigners

Best Practices Training Program in Cultural Diversity

EDSA Shangri-La Hotel, Mandaluyong City, Philippines
9:00am to 5:00pm, Friday, June 19, 2015

Program Outline

9:00AM     Overview of the Program and Objectives Setting
"A Look in the Mirror"

9:15AM     Effective Communication
Misunderstanding and Miscommunication in a Multicultural Work Environment: Why, What, How and AHA!
Communication Styles (including words, phrases, differences in pacing and tone that can be misunderstood)

10:20AM     What You Must Know About Culture & Cultural Diversity
Four Windows and Shades of Culture
Culture as "Mental Programming"
The Culture Lens and Perceptions Created
Roots of Traditional Values and Manifested Behaviours

12:00PM     Lunch

1:00PM     Philippine Regionalism and Factions
Anthropological Origin of the Filipino and Foreign Influences
Idioms and Habits

2:45PM     Understanding Dr. Geert Hofstede's Cultural Research Dr. Geert Hofstede data on the Philippine culture and other cultures. Dr. Hofstede is a European social scientist that is known for his extensive work and study on cultural work preferences among different nationalities globally.

Hofstede Dimensions
   Individual / Group
   Power Distance
   Achievement and Relationship

4:00PM     Philippine Data vs. Data of Other Cultures
With this data, participants will recognize, respect and reconcile differences Critical Incidents - Examples of typical work-related issues. This section will focus on a series of situations that examined and evaluated to provide practice in handling typical business problems related to cultural issues

4:40PM     Small Group Activity to Enhance Culture Data

5:00PM     Program Summary and Conclusion

SEMINAR FEE PER PERSON: P 8,980 (Fee covers Meals, Resource Kit, Certificate of Attendance)


Less 5% for early registrants (on registrations made on or before May 19, 2015)
Less 5% for early payment (if made on or before June 9, 2015)
Less 5% for group registration (minimum of 3 participants)


Share |
Download: Flyer - Black&White (.PDF 347kb)
                         Course Outline (.PDF 246kb)