Share |
Download: Flyer - Black&White (.PDF 381kb)
                         Course Outline (.PDF 361kb)

                                                          CGBP           third run               

1.5 days: Tuesday & Wednesday, 17 & 18 JUNE 2014 - starts at 9am
It’s proven that expatriates who understand the cultural diversity issues of their people are able to successfully lead and manage their organizations more effectively.

The Center for Global Best Practices, in collaboration with ITAP International---the specialists in doing business internationally across borders and cultures---invites you to this unique program featuring the gold standard in cultural diversity training for locals and expats. This special one-and-a-half day program will introduce you to complex and multi-faceted cultural issues that can have positive and negative impact on employee productivity and motivation. It is designed to enhance your leadership skills, improve workplace relationships, enable you to communicate effectively, negotiate better and work harmoniously with a diverse team of people.
   Limited Seats Only, Pre-Registration Required

   Avail of Group DISCOUNTS

   Contact Person: Ivana Villanueva
   Manila lines (+632) 556-8968 or 69
   Manila Telefax (+632) 842-7148 or 59
   Cebu lines (+63 32) 512-3106 or 07
Lecturer 1: Marie C. Segura – General Manager of Career Management Consulting, certified Culture Coach of ITAP International with Dr. Geert Hofstede culture studies, and official Ken Blanchard leadership programs global facilitator. She has done many cultural awareness programs in various multinational organizations in the Asia-Pacific region.

Lecturer 2: Robin Velasco - HR Vice President for Metro Pacific Investments Corporation (MPIC) which is a holding company of the Philippine’s largest power distribution company, 5 of the largest hospitals, the largest Toll Road Network and Water Distribution Company.  He led the development of a totally new Performance Management System, Performance Based Bonus Scheme, Long Term Incentive Plan (Stock and Cash), and Compensation and Benefits Structure of the organization. Prior to this, he was the HR Director for Asia in Synovate (Global Market Research firm), leading the HR Function for 12 Asian countries (2007 to 2008) and was HR Director, Talent Management for Asia Pacific, for Johnson and Johnson 2005 to 2007.  

Lecturer 3: Ruy Y. Moreno - Vice Chairman of Center for Global Best Practices and concurrently, Executive Vice President and board director of NADECOR, executive director of the International Chamber of Commerce (Philippines) and operations director (private sector) of the National Competitiveness Council.

Who Should Attend:

      • Expatriates and Managers who
        work with Filipinos & global
      • Embassy Representatives
      • HR Professionals, Business
        Owners and Employees who deal
        with Expatriates

   Seminar Investment is U$288 or P12,680 inclusive of Meals, Resource Kit, &
   Certificate of Attendance

Business World Online         ITAP International        Tri-ISys    Forbes College

Expats' Guide to Managing People in the Philippines
Featuring the Best Practices in Understanding Cultural Diversity in the Workplace

Edsa Shangri-La Hotel, Mandaluyong City, Philippines
Tuesday, 9:00 am to 5:00 pm, June 17, 2014
Wednesday, 9:00 am to 2:00 pm, June 18, 2014

Program Outline

1. “A Look in the Mirror”. This activity and discussion allows each participant to ready his/her mindset to proactively receive and understand the learnings and sharings that will be discussed in the Program.

2. General Overview of the Philippines
   a. Brief History, Ethnicity and Regionalisms
   b. Communication and Language (Examples that may cause “miscommunication or misunderstanding”)
   c. General Business Practices & Peculiarities or “Ways of Doing Things”

3. Cultural Understanding
   a. Definitions of Culture
   b. Putting Culture in Context: 4 Windows and Shades of Culture
   c. The Cultural “Lens” and Perceptions That Are Created
   d. Levels of “Mental Programming”
   e. Root of Traditional Values (“pakikisama” and “barkada”, extended and social family, respect, etc.)

4. Dr. Geert Hofstede data on the Philippine culture and other cultures. Dr. Hofstede is European social scientist that is known for his extensive work and study on cultural work preferences. Dr. Hofstede’s data focuses on the following dimensions:

   a. Individualism/Group: The degree of individual or group orientation

   b. Power Distance: The level of preference for and acceptance of equality or inequality within groups (e.g. the
       comfort level of having a defined hierarchy in an organization or team)

   c. Certainty: The preference for risk-taking versus structure and order

   d. Achievement: The relative degrees in the importance of relationships at work versus task or goal orientation
       to get the job done

   e. Time: The degree to which an individual or group focuses more on short- or long-term goals

With this data, participants will recognize, respect and reconcile differences:

   Recognize: Results from Dr. Geert Hofstede’s extensive culture studies help introduce foundational cultural differences.

   Respect: Respecting differences in deeply held values is the first step towards finding ways to reconcile different approaches to achieve
   required business outcomes.

   Reconcile: When working in multi-cultural environment and across cultures, those who are more likely to be successful working or
   managing across cultures will be those who understand how to best communicate appropriately in a multi-cultural setting.

5. Critical Incidents – Examples of typical and unique work-related issues. This section will focus on a series of situations that will be examined and evaluated to provide practice in handling typical business problems related to cultural issues.

6. Do’s and Don’ts Learned
7. Moving Forward and Program Conclusion
8. Best Practices in Managing The Filipino Workers

SEMINAR FEE PER PERSON: U$288 or P12,680 (Fee covers Meals, Resource Kit, Certificate of Attendance)


Less 5% for early registrants (on registrations made on or before May 17, 2014)
Less 5% for early payment (if made on or before June 7, 2014)
Less 5% for group registration (minimum of 3 participants)

REGISTER NOW to avail of Early Bird and Group DISCOUNTS
Share |
Download: Flyer - Black&White (.PDF 381kb)
                         Course Outline (.PDF 361kb)